Director of Ticket Services for the Cleveland Indians, Gene Connelly, Jr., says that he and his staff are overwhelmed with the amount of work they have had to perform of late, saying that during the past week his office has had to fill as many as 8 orders per day, read this page

"We our only equipped to properly handle maybe four advance ticket requests in a single 24-hour period," said Connelly, surprised the online checkout system on the team's website didn't buckle that time it had to process multiple purchases at once. "In addition to the numerous phone and online orders we are already dealing with, now that the weather is starting to get nice we anticipate walk-up sales at the Progressive Field window will increase exponentially. I'm talking a line two or three customers deep." 

Connelly fears his employees will burn out if they continue to work at this strenuous pace, and doesn't know what they'd do if the Indians had to manage an "unthinkable" day with ticket orders in the double-digits. 

"I don't know how teams like the Royals do it."
 

Indians Ticket Office Swamped With Up To 8 Orders Per Day

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Director of Ticket Services for the Cleveland Indians, Gene Connelly, Jr., says that he and his staff are overwhelmed with the amount of work they have had to perform of late, saying that during the past week his office has had to fill as many as 8 orders per day, read this page

"We our only equipped to properly handle maybe four advance ticket requests in a single 24-hour period," said Connelly, surprised the online checkout system on the team's website didn't buckle that time it had to process multiple purchases at once. "In addition to the numerous phone and online orders we are already dealing with, now that the weather is starting to get nice we anticipate walk-up sales at the Progressive Field window will increase exponentially. I'm talking a line two or three customers deep." 

Connelly fears his employees will burn out if they continue to work at this strenuous pace, and doesn't know what they'd do if the Indians had to manage an "unthinkable" day with ticket orders in the double-digits. 

"I don't know how teams like the Royals do it."